Positive warranty experience

Company specific discussions and announcements.

Moderator: SilentMike

Post Reply
BlogSarge
Silent Operator
Posts: 85
Joined: Sun Nov 01, 2015 2:46 pm

Positive warranty experience

Post by BlogSarge » Thu Jan 18, 2018 7:45 pm

The 51T ratchet teeth on my 762-SDN-6 got too worn and the can would not lock up tight. I sent AAC an email. They immediately arranged prepaid shipping and I sent it back.

Today it came back to me. The ratchet is new and it locks up better than it ever has. And, it looks like they re-cerakoted it; the scratches and scuffs are gone and it looks brand new.

Thanks and kudos to AAC service.

roodyrocker
Silent Operator
Posts: 53
Joined: Fri May 29, 2015 8:41 pm

Re: Positive warranty experience

Post by roodyrocker » Sat Jan 20, 2018 7:25 am

Since I recently got my AAC Illusion 9 suppressor, this is good to hear. I hope I never need them but its comforting to know their CS is good to deal with.

Rudy
Rudy
1791 Firearms, LLC

BlogSarge
Silent Operator
Posts: 85
Joined: Sun Nov 01, 2015 2:46 pm

Re: Positive warranty experience

Post by BlogSarge » Sat Jan 20, 2018 10:00 am

I had heard sketchy things about CS lately and was very happy. Hope you don't need it, but if you do this gives hope!

User avatar
post tensioned
Silent But Deadly
Posts: 411
Joined: Sat Dec 08, 2007 3:33 pm
Location: Land O'Lakes, FL

Re: Positive warranty experience

Post by post tensioned » Wed Jan 31, 2018 8:17 pm

Thats good to hear. Mine is doing the same thing. I will shoot them an email.

Post Reply